Support Services

Academic Counseling

Academic Counseling supports student success and is available to all students, undergraduate and graduate, throughout Webster's global system. Academic counseling conversations often focus on accessing University resources, goal setting, learning styles, motivation, note taking, self-advocacy, stress relief and management, study skills, test taking, time management, and more. Among the many specialty programs and consultations are:

  • Work with students who are on Academic Probation, with low or failing grades, with grades of Incomplete, etc.
  • Work with transfer students and students with disability accommodations.
  • Work with conditionally admitted students, including an extensive program for students meeting the criteria for inclusion in the Transitions program.

Academic counseling is one-on-one support that provides the assistance students need when they need it.

If you have any questions about academic counseling or want to make an appointment, send an email to academiccounseling@webster.edu.

Academic Integrity at Webster University

Academic Integrity

Academic Integrity at Webster University

At Webster University, we value academic integrity as our mission is to ensure high-quality learning experiences that transform students for global citizenship and individual excellence. Our community plays a critical role in upholding our values of honesty, trust, fairness, respect and responsibility.

Part of maintaining academic integrity is utilizing the resources available to students at Webster University.

Assistive Technology

Assistive technology is available for students who need additional support.

If you have any questions about assistive technology, send an email to atarc@webster.edu.

While many forms of assistive technology are available only to students with applicable disability accommodations, some technology and software is available to all students. Kurzweil 3000, a program that assists students with reading and writing, is an example of free software that is available to all students, undergraduate and graduate, throughout Webster's global system.

Disability Accommodations

Disability accommodations are available through the Reeg Academic Resource Center, and Webster University considers admission, financial aid, program and activity applications without regard to disability. The Reeg Academic Resource Center's Academic ADA Coordinator helps St. Louis and Webster University Online students with documented physical, psychological, medical and/or learning disabilities to obtain the accommodations they need to have equal access to information and equal opportunity for program success. At extended sites and international campuses, the site director or a staff designee assists students with disability accommodations.

If you have any questions about disability accommodations, send an email to disability@webster.edu.

Testing Center

Mission: The Webster University Testing Center proctors academic and professional exams for students and the surrounding community. We provide professional support to ensure that our testing environment is distraction-reduced, secure and accessible. We align with Webster University's mission and values. The Testing Center maintains membership with and adheres to the National College Testing Association's professional standards and guidelines.

The Webster University Testing Center is located within the Reeg Academic Resource Center in Loretto Hall, Room 40, on the Webster Groves campus.

Services are free to students taking Webster course exams or Webster-based placement exams. A $25 proctor fee is applied to students taking non-Webster exams (such as CLEP, DSST, or distance courses for other universities). The Testing Center also offers the Missouri General Education Assessment (MoGEA).

Testing Center Hours

  • Monday: 9 a.m.–7 p.m.
  • Tuesday–Friday: 9 a.m.–4:30 p.m.

Testing Center Lobby

Entering Testing Area

Testing Center Cubicles

Individual Testing Cubicle

Leaving Testing Center

Testing Center Academic Integrity Policy

Webster University Testing Center staff members are committed to ensuring academic integrity and follow strict guidelines with regard to what constitutes academic dishonesty. If suspected of cheating, students will be dismissed from the testing room and their testing materials will be collected. A letter will be written to the course instructor or external testing administrator describing the incident. This situation could result in test scores being canceled or other disciplinary action.

Exam takers are expected to:

  • Remain quiet throughout the exam. Whispering, talking, writing or any form of communication with other students during an exam is never appropriate.
  • Remain in their chairs until they finish the exam, unless they have permission from a proctor to leave the room.
  • Use only materials approved by the test administrators during the exam.
  • Keep all testing materials on their desks throughout the examination.
  • Stop all work when time has been called.
  • Turn in all examination materials (exam, Scantron, scrap paper, etc.) before leaving the Testing Center.
  • Lock all cell phones, laptops and other electronic devices away before the start of the exam. These items are not allowed in the testing rooms.

If you have any questions about Testing Center services or want to make an appointment, call 314-246-8225 or send an email to testing@webster.edu.

Student holding up card in front of two faculty mentors during TAP session.

Transitions

Student holding up card in front of two faculty mentors during TAP session.

The Transitions program supports conditionally-admitted undergraduate students by preparing them for the academic rigor of Webster University. The Transitions program provides students with overall knowledge of available University resources. Specifically, the Transitions program serves students who are conditionally accepted to the University and have 30 or fewer hours of college coursework completed. The transition to college can be challenging, which is why Webster University offers the summer residential Transition and Academic Prep (TAP) program for Transitions students. If you have any questions about the Transitions or TAP program, please call 314-246-8768 or email transitions@webster.edu.

Peer tutoring table and computer with three chairs and whiteboard

Tutoring

Peer tutoring table and computer with three chairs and whiteboard

The Tutoring Program has a pool of capable tutors available to work one-on-one or in small groups with students to help them achieve greater confidence, independence and success as learners. Individual peer tutoring is available by appointment for both short-term “catch-up” work and ongoing support (see the schedule below, and make an appointment). Online tutoring services through NetTutor are available to students worldwide. To access these services, log in to WorldClassRoom (Canvas), open any course shell and click on NetTutor in the left-hand course menu, then select the subject or group area most appropriate. For questions or further assistance, click on the Help icon in WorldClassRoom and select the Peer Tutoring Request Form.

If you have any questions about the tutoring program, call 314-246-7107 or send an email to tutoring@webster.edu.

Students should review available appointment times in MyWCOnline and schedule a tutoring appointment. Students will meet with the peer tutor at the scheduled appointment time (Central Time). Peer tutoring is available either in-person or virtually through Zoom.

You can also use NetTutor for tutoring assistance. Just select the NetTutor link in any of your courses in WorldClassRoom (Canvas).

If you have any questions about tutoring, please contact Cherie Wyatt, Tutoring Program Coordinator, at 314-246-7107 or email tutoring@webster.edu.


Spring 2024 Available Tutoring Subjects

Academic Strategies

Analytics Programming with R (CSDA 5110)

Calculus

College Algebra (MATH 1430)

Computer Programming I (COSC 1550)

Computer Programming II (COSC 1560)

Databases and Data Warehouses (CSDA 5210)

Descriptive Statistics (STAT 1100)

Essentials of Biology II (BIOL 1560)

Financial Accounting I (ACCT 2010)

General Chemistry II (CHEM 1110)

Introduction to Marketing Communications (ADVT 1940)

Japanese language, Elementary Level 1 (JAPN 1090) and Elementary Level 2 (JAPN 1100)

Managerial Accounting (ACCT 2025)

Mathematics for Computer Science (COSC 1570)

Media Foundations (MDST 1010)

Network Principles (COSC 2670)

Organic Chemistry II (CHEM 2110)

Principles of Finance (FINC 3210)

Spanish language, Elementary Level 1 (SPAN 1090) and Elementary Level 2 (SPAN 1100)

Survey of Economics (ECON 2000)







Tables and chairs for studying, mentoring, and writing help

Writing Support

Tables and chairs for studying, mentoring, and writing help

The Writing Center provides a friendly, welcoming place where students receive one-on-one support and advice to demystify the writing process and become more confident writers. Trained coaches help students through paper-writing processes for any types of projects in any discipline. To see the Writing Center schedule and/or make an appointment for a live session, visit our scheduler at  MyWCOnline. NetTutor and the Writing Center also offer written feedback to all students worldwide, especially those unable to meet face-to-face. See the Writing Support page for instructions on how to submit papers to our written feedback services or how to access NetTutor.

If you have any questions about writing services, call 314-246-8644 or send an email to writing@webster.edu.

Visit MyWCOnline to view the Writing Center schedule and/or book a writing appointment.

If it is your first time to MyWCOnline, you need to register for an account. Then you will be able to see and book any available days and times to meet your project deadlines. You will then meet with the writing coach at the scheduled appointment time (CST). Writing support is available either in person in the Reeg Academic Resource Center in 40 Loretto Hall or virtually through Zoom (links found below next to each coach's "about" section in your appointment details). See the video above for a walkthrough of how to make an appointment for a live session using MyWCOnline.

If you do not see a day and time that fits your schedule, you can also use NetTutor for writing support. Follow the NetTutor link in any WorldClassRoom (Canvas) course shell, pick the subject you need (or "Writing" for general writing advice), and select the type of service you would like: a live tutoring session, question drop off or paper drop off. See the NetTutor section for more details about this service!

If you have any questions about writing support, send an email to writing@webster.edu.

News and Events

Academics News and Announcements