School Policies

COMMUNITY MUSIC SCHOOL

Download Student Handbooks (for a full list of policies and procedures):  

Quick Reference Policies:

General School Policies 

1.  Students enrolling for individual lessons should not be studying with another individual instructor on the same instrument. 

2.  Students and/or parents have the responsibility of communicating with their teacher if an instructional, scheduling, or other problem arises.  If the problem cannot be solved, the student and/or parent should contact the school office.

3.  Students taking individual lessons who wish to change teachers must first notify and/or discuss a problem with their current teacher and make an effort to mutually resolve any problems.  Then, if the problem cannot be resolved, request approval for the change through the Music School Director.

4.  Because faculty teaching is tightly scheduled, students must make every effort to be on time for all lessons and classes.  In deference to subsequent students and classes, all lessons/classes will end at the scheduled time.  Faculty will wait for a student for one-third of the scheduled lesson time; students are asked to do the same in the event of a teacher’s late arrival.  Arrival past that time will be considered a missed lesson.  Lessons that begin late will end at the original scheduled time.

5.  To best serve the musical needs of its students, the Music School reserves the right to dismiss any student because of lack of interest or progress, frequent unexcused absences (three or more consecutive lessons), frequent tardiness, disruptive behavior, delinquency in payment of tuition, and/or failure to abide by policies by students or parents.

6.  In order to ensure that student performance and audition experiences are positive and educational for each student, the Music School recommends that students registered for individual lessons at the school consult with and receive approval from their individual lesson teacher prior to initiating these activities.

7.  Students and parents agree to accept faculty and administrative decisions regarding enrollment, financial aid, scholarships, evaluations, awards, and applications of policies made under the published policies and procedures of the school.

8.  The School Director and the Dean of the Leigh Gerdine College of Fine Arts are, respectively, the ultimate authority regarding decisions made under the published policies and procedures of the school, unless the provisions of the specific policy of Webster University delegates authority elsewhere.

9.  An appeal for a decision regarding instruction should be directed to the Office of the Director of the Community Music School of Webster University.  The appeal will be reviewed by the Director and the Dean of the Leigh Gerdine College of Fine Arts.

The Music School reserves the right to modify or cancel any class, lesson, or course due to insufficient enrollment or instrumentation or extenuating circumstances.

Missed Lessons Policies 

Payment Policies  

1.  Students will receive e-mail notifications each time a new billing statement is available.  Parents, employers, or other individuals can be authorized to receive an e-mail notification for billing statements, as well as pay electronically.  A computer is available at the CMS Center for checking and printing account statements.  Payments are due on or before the dates shown.

Fall 2012	Online	Due Date*
August	8/12	8/30
September	9/12	9/30
October	10/12	10/30
November	11/12	11/30**
Spring 2013
January	1/12	1/30
February	2/12	2/28
March	3/12	3/30
April	4/12	4/30**
Summer 2013
June	6/12	6/30
July	7/12	7/30**

* A monthly 1.5% interest charge will be assessed on balances remaining on account after the due date.
**Account balances must be paid in full by these dates for continuous enrollment.

2. Account balances may be paid in one of three ways (for each option you will need your student's ID number): 
    1) Online by credit card* or bank transfer through the student's Connection account. You may also download the statement and mail it in with a check as noted below. *Credit cards are subject to a 2.75% convenience fee.
    2) Through the mail by sending a check or money order to: Webster University/PO Box 191165/St. Louis, MO 63119-7165.     
     3) Electronic bank transfer/wire from personal bank.
3. Monthly Payment Plan:  Students may make monthly payments of their semester charges.  Those who select this option will be charged a monthly interest rate of 1.5% on the balance remaining after each payment due date. Failure to maintain the scheduled monthly payments may result in cancellation of lessons/classes/rehearsals.

4. There is a $25.00 fee for each returned check.  If a check is returned, reimbursement must be made by money order or cash.

5. Tuition must be paid in full before students may be registered for the following semester.  Students may not continue lessons into the next semester until the previous semester tuition and fees are paid in full. Members of orchestras or ensembles with unpaid tuition balances from previous academic years must pay in full by the first rehearsal or will not be able to participate in the orchestra/ensemble.  

6. The Community Music School reserves the right to require those students with a history of delinquent payments to go into a “pre-payment” status, in which the student must pay IN FULL for the entire semester and any past due balances before enrollment may continue. 

Refund/Drop Policies