What We Do
The media relations team is responsible for the development and implementation of a strategic media relations program designed to build the University's visibility in print and broadcast media. To support and promote the University, the media relations team responds to media queries, coordinates media interviews and press conferences, prepares news releases and media kits and proactively develops and maintains effective working relationships with media personnel.
Internally, the media relations team assists in defining the communication needs of the schools and colleges and recommends the most effective means to meet their goals, paying special attention to complex and/or sensitive issues.
Who We Are
Director of Public Relations
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Director of News & Public Information
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Office of the President
School of Business & Technology
Holden Public Policy Forum
Leigh Gerdine College of Fine Arts
Media Relations Officer
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College of Arts & Sciences
School of Communications
School of Education
Patrick Giblin is the Director of Public Relations in the Global Marketing and Communications Department. Giblin leads, develops, executes and measures effectiveness of the University's public relations efforts, including media and community relations programs in a manner that supports and strengths the Webster University global brand.
Giblin has previously served as a public relations manager at a university in California where he established the school's first social media accounts, served as a key member of the university's emergency response team and set new standards for press releases and media interactions. He has worked with reporters from 60 Minutes, PBS Newshour, The New York Times, The Chronicle of Higher Ed, The BBC and numerous other national and international publications. He served on a special crisis communication team that received a CASE gold award in 2012 for crisis management.
Giblin earned a double bachelor's degree in international relations and communications from California State University, Chico, and completed his master's in communications with an emphasis on public relations from University of the Pacific.
Susan Kerth, Director of News & Public Information at Webster University, is responsible for media cultivation and outreach for the institution-at-large, the Office of the President, the School of Business and Technology and the Holden Public Policy Forum.
Susan has more than 15 years of experience in public relations and journalism. Prior to joining the University in 2007, she was a reporter for the St. Louis Business Journal. Susan also served as public relations manager for A.G. Edwards and as account executive at the public relations firm of Fleishman-Hillard Inc.
Susan holds a bachelor's degree in public affairs from the University of Missouri-Columbia.
Jennifer Starkey is a Media Relations Officer within the Global Marketing and Communications unit of Webster University. She works to enhance the University's reputation locally, national and internationally focusing on the College of Arts & Sciences, the School of Communications and the School of Education.
Jennifer has 10 years of experience in media relations for both nationally focused non-profits and international corporations. Prior to working in public relations, she worked as a television news producer in central Missouri before working as a producer at a 24-hour cable news network in Austin, Texas. She received awards from both the Houston and Dallas Press Clubs for newscasts she produced.
Jennifer is a native St. Louisan and Webster Groves resident. She holds a bachelor's degree in broadcast journalism from Webster University.